You’ve spent time, money, and creative energy building your website or app. You’ve launched marketing campaigns, optimized SEO, and maybe even run A/B tests. And yet… the conversions just aren’t there.
What gives?
In many cases, the problem isn’t your product or your marketing—it’s the experience. And more specifically, it’s the usability blind spots that are quietly killing your conversion rate.
The Hidden Cost of Usability Issues
When users visit your site or app, they expect things to “just work.” If they encounter friction—confusing navigation, unclear calls to action, slow load times, or forms that don’t behave as expected—they won’t complain. They’ll just leave.
Even small UX issues can have a major impact:
- Buttons placed just a few pixels off where users expect them
- Checkout flows that feel like a maze
- Mobile designs that don’t respect thumb zones
- Microcopy that confuses more than it clarifies
These are often invisible to the people who built the experience, but they’re glaringly obvious to users—and to a trained UX eye.
What UX Research Can Reveal
A UX audit uses evidence-based methods—like user testing, journey maps, session recordings, and heuristic evaluations—to uncover these friction points. It’s not guesswork. It’s not opinion. It’s data-driven insight.
Through UX research, we can identify:
- Where users are getting stuck
- What’s driving drop-offs and bounces
- Which design elements are sabotaging conversions
- How to turn frustration into flow
This is the stuff that transforms “meh” performance into a smooth, converting machine.
Want to See What You’re Missing?
If your app or website isn’t performing the way you know it could, it’s time for a deeper look.
I’m offering a free UX audit to help you uncover the hidden issues holding your product back. No fluff, no obligation—just actionable insight based on real research and best practices.
👉 Book your free UX audit here
Let’s fix what’s broken—before you waste another dollar on ads or redesigns.